Andreas Rempe
Senior Vice President at GMS Development GmbH

16. März 2022

Track 4 - Das Empolis Ökosystem

Field Service Management with AI-based Knowledge Management (ENGLISH)


Traditional IT-tools and solutions for the management of field service processes are at their limits in terms of further optimizing processes and customer experience. AI based knowledge management, specialized in supporting typical field service challenges, unlocks new improvements for your customers, your employees and your company. See examples out of the daily service business, where the seamless integration of AI into our field service management solution Service1 really improves your processes.